Frequently Asked Questions

Help! My Order Hasn't Arrived!

Don't panic! Sometimes orders get lost in the post. Make sure you choose tracking so you can follow your order until it's delivered right upon your doorstep. If it still hasn't arrived then contact us at stardustcards.collectibles@gmail.com and we'll walk you through the next steps.

Can I Return My Order?

Please refer to our Refund Policy for information on returning items. 

How Long Does Delivery Take? 

Please refer to our Shipping Policy for shipping times and details. 

Do You Deliver Overseas?

At the moment, no but we plan to in the future! 

Can I Sell My Cards To You? 

Feel free to send us an email in regards to selling cards! We purchase singles/collections from most TCG games based on Market Value/Last Completed Sales at varying percentages (These depend on the TCG game).

How Can I Contact You? 

You can contact us at stardustcards.collectibles@gmail.com for any queries or questions you might have!

How Do I Track My Delivery?

A tracking number will be added to your order on dispatch. Your number will then be available through Royal Mail Tracking.